Hidden Brain · · Transcript & summary by WhipScribe
It turns a famous body of psychology research into concrete exercises for arguing with your own pessimism and building confidence one small step at a time.
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“If you have the talent of Mozart, but you don't believe you can compose music, the result is zero.” Martin Seligman · at 6:55 — open in the transcript →
“We don't have a killer app for imagination. And when someone tells you they've got one, hold on to your wallet.” Martin Seligman · at 36:50 — open in the transcript →
Martin Seligman, the University of Pennsylvania psychologist behind learned helplessness, uses this second part of a Hidden Brain series to argue that the belief your actions matter is trainable, not inborn. His evidence spans six decades: a nursing-home experiment by Ellen Langer and Judith Rodin in which residents given choices and a plant to care for were more active and died less often, and later neuroscience by Steve Maier showing that the brain learns control, while passivity is simply where it starts.
Most of the conversation with host Shankar Vedantam is a practical toolkit. Seligman frames pessimism as an Ice Age inheritance and teaches people to answer it: picture the worst case, then the best, then plan for the realistic middle. He recasts past setbacks as temporary and local rather than permanent, pervasive and personal, which he says is what Carol Dweck's growth mindset captures. Small graded tasks, the same method used to treat phobias, rebuild a sense of efficacy, while writing about a best possible self, studying people who overcame similar odds and using one's top character strengths widen imagination. Two former students illustrate the last point, a waitress who leaned on social intelligence and a student who turned a frightening midnight walk into a timed rollerblade race.
Seligman also names the limits. Some people really are oppressed, and too much faith in agency can slide into blaming them, and imagination raises the question of whether something should be done at all. He is still openly upbeat about AI, describing how a chatbot helped him see a link between two book chapters he had stared at for years, and he closes by reflecting on recurring dreams of helplessness at almost 84.
Psychologist at the University of Pennsylvania whose 60 years of research run from learned helplessness to positive psychology and human flourishing. He is the author of Agency: The Psychological History of Human Progress.
Martin Seligman told Hidden Brain that the brain catastrophizes by design, because Ice Age ancestors who expected the worst survived. His counter is a three-step drill: name the very worst outcome, then the equally unrealistic best outcome, then the most realistic one, and plan for that. In his example, a 4 p.m. summons from a manager stops meaning 'I'm fired' and becomes a likely budget cut you can prepare for.
Martin Seligman described a study by Ellen Langer and Judith Rodin in which residents on one floor of a nursing home were told about choices they could make and given a plant to look after, while another floor had the same things done for them. Over two weeks, the residents with choice and responsibility moved around more and fewer of them died. Seligman says the study opened the positive psychology of health.
Martin Seligman said that for about 40 years researchers believed helplessness was learned and that it harmed people. Neuroscience experiments by Steve Maier over the last 25 years showed the reverse: passivity is the brain's default response, and what is actually learned is agency, the sense of control. That shift is why Seligman now treats agency as a skill that can be taught.
Martin Seligman says agency has three parts. Optimism is the belief you can succeed in the future. Efficacy is the belief you can succeed at a specific task right now. Imagination, or innovation, is the range of future scenarios you can picture yourself achieving. He says science knows a lot about raising optimism, a fair amount about efficacy, and the least about imagination.
Martin Seligman recommends starting absurdly small and making each task a little harder, which he says sets off a domino effect of confidence. For a depressed person facing a filthy kitchen, the first task is washing one cup. His first study with hospitalized depressed patients found graded tasks lowered depression, a method borrowed from phobia treatment, where patients relax through 6 to 10 steps toward a real cat.
Martin Seligman suggests first finding your top strengths with the free VIA test on his AuthenticHappiness.org site, which he says at least 5 million people have taken, then redesigning your work to use them more. A student who hated waitressing used her social intelligence to make each table's evening, and got bigger tips. Another, scared of a 40-minute midnight walk across Philadelphia, used playfulness to turn it into a timed rollerblade race.
Martin Seligman told Hidden Brain that doomsayers dominate coverage of AI, and that his job as a positive psychologist is to ask about the upside. He said Claude helped him find the link between a chapter on agency in ancient China and one on the Bible that he had stared at for five years. He did not use the AI's wording, but it showed him the connection, and he now uses AI to test long-held hypotheses.
Our own transcript of the public episode, with a timestamp about every 90 seconds. Tap a timestamp or the link button on a paragraph to copy a link that opens this page there.
0:00This is Hidden Brain. I'm Shankar Vedantam. If you look down the history of the world, you see a pattern repeat itself over and over again. For lengthy periods of time, groups, communities, and even nations can find themselves stuck. Years go by, sometimes decades, even centuries, and nothing shifts. And then a small group of people, sometimes even just one or two, decide they've had enough and start to foment change. At first, it looks impossible. The odds are too steep, the opposition too strong. But then the impossible happens. And soon after, the change that seemed impossible appears like it was inevitable. In our story last week, we explored the psychology of learned helplessness. When
0:58people are shown over and over that they cannot change their lives or circumstances, they eventually stop trying to bring about change in their lives and circumstances. If you missed that story, you can find it in our podcast feed or at hiddenbrain.org. It's titled, How to Make a Difference, Part 1. Today, we look at the psychology of people who bring about change in their own lives or at the level of groups and nations. What prompts these brave souls to attempt to change their circumstances, even when it looks difficult or impossible? The evidence suggests that these individuals possess a powerful weapon. They have an internal sense of agency. By believing that change is possible, by believing that they can be agents of change,
1:53they create a force field that actually makes change possible. Today on the show, we explore research that shows that a capacity for agency is not a personality trait, but a skill that can be taught and learned. If we can learn to be helpless, apathetic, and passive, we can also learn to be optimistic and agentic. The surprising science of how people come to see opportunity where others see only roadblocks. This week on Hidden Brain. Support for Hidden Brain comes from Pfizer. If your brain still remembers how to use a card catalog or find a number in a phone book, then remember this. RSV can be a serious respiratory virus, especially if you're over 50 with certain health conditions or over 75. There's no prescription treatment,
2:56but one dose of a vaccine can help protect you. Find out more at PfizerForAll.com. Pfizer, how outdo yesterday. Support for Hidden Brain comes from Progressive. The mighty dollar. Once upon a time, it had a whole menu named after it. Now, no more. But $1 a day lets you add Progressive renter's insurance to your auto insurance. Learn more at Progressive.com. Progressive Casualty Insurance Company, affiliates, and other insurers. Average premium costs based on Progressive home data from 2025. Product and prices may vary by state. Support for Hidden Brain comes from Dell. This Black Friday, give a gift that goes beyond the box, the Dell XPS 13 laptop. It's the thinnest, lightest XPS laptop yet,
3:54with a long battery life, beautiful design, and powerful performance with Intel Core processors. Find perks like Dell Rewards, fast free shipping, and flexible financing. Head to dell.com slash deals. That's dell.com slash deals. When we think about success, we usually focus on ingredients like talent, intelligence, and opportunity. But psychologists have found that another factor matters just as much, or even more. Before we ever take action, we carry around assumptions about whether our actions can make a difference. Those assumptions can determine whether we persist and adapt, or never make an attempt in the first place. At the University of Pennsylvania, psychologist Martin Seligman studies how people can learn to be more agentic. Marty Seligman, welcome to Hidden Brain.
4:51I'm delighted to be here. Marty, in your early days as a professor, you had a brilliant student whom you call Suzanne. Describe her for me and tell me how she responded when you placed a significant challenge before her? In my earliest years as a professor, my policy with students generally has been, after they've shown they were A-plus students in my courses, is to treat them as a postdoc, graduate student, and give them really difficult problems. So this happened with one of my terrific students, I'll call her Suzanne, and she started to work on the problem and eventually I saw her with her head in her hands, crying, sobbing. She had given up. It was too hard for her. Well, my thinking at the time was,
5:49what did psychology tell us about giving up and how we can get rid of it? And this is indeed, in many ways, the start of the arc of my 60 years of work, which started with helplessness and giving up, but halfway through became the opposite question. How do we make people more agentic happier. In many ways, Suzanne's example is not the example of someone who was lazy or incompetent, because in some ways she had demonstrated that she was a good student in your class previously. And so it must have been a little puzzling when you saw her suddenly throw up her hands and give up, because in some ways, this was not the giving up of someone who truly was unable to do the problem. It was somebody who had given up almost before they started.
6:55If you have the talent of Mozart, but you don't believe you can compose music, the result is zero. But psychology at that time had three huge blind spots about human beings, which made it impossible to ask questions about helplessness The first blind spot was misery versus happiness. So psychology was entirely about the relief of misery. But when you lie in bed at night, you're not thinking about how to go from minus eight to minus three. You're thinking about happiness, doing better, how to go from plus eight to minus three. You're thinking about happiness, doing better, how to go from plus two to plus five. Psychology didn't have a science of going from plus two to plus five. The second blind spot was determinism, and that we were puppets of the environment.
8:12And that notions like deliberation, choice, and preference made no sense. And the third blind spot was thinking itself. It wasn't until the 21st century, with positive psychology and cognitive psychology, that psychology has the talent but believes that he can't compose music. During that early part of Marty's career, he learned about a research project that had been carried out in a nursing home. The facility was planning to redecorate a floor that served patients with developmental disabilities. It moved the residents down to the first floor. The change made a striking difference for one particular resident. And they moved her down, and on the first floor, there were a lot of things you could do.
9:27And suddenly, for the first time, she started to blossom. She spoke for the first time. She helped in the cooking. About two weeks later, the third floor redecoration was complete. The woman and the other patients who had been moved to the first floor moved back to their original rooms. She immediately died within a few days. This inspired Ellen Langer and Judy Roden to see what was really going on. Now, in the background, we had discovered learned helplessness in people and animals, and we had the first indications that helplessness made you ill, that it took away from you physically. So here's what Judy and Ellen did. They went to one floor of a nursing home, and they gave a speech to all the residents, and it was of the form,
10:27we want you to find out about all the things you can do for yourself at Shady Grove. You can choose whether or not to go to the movies on Tuesday night or Thursday night. You can choose whether or not to have lunch at one or 2. Here's a group of plants. Pick out a plant, but you take care of it and water it. On the first floor of the nursing home, they gave a different speech. We want you to know all the things we're going to do for you here at Shady Grove. Tuesday night is movie night. Lunch is at one o'clock. And the nurse is going to pick out a plant, which will be nice in your room, but she's going to water it. Then they did two things. This was back in the days when psychology was done
11:21with paper clips and rubber bands. We didn't have motion detectors. They put on white adhesive tape on the wheelchair, and over two weeks they measured how dirty it got, which was the motion detector. But most importantly, they measured death. And they found that a statistically larger sample of people died on the first floor than on the third floor. And they found that on the third floor, there was motion. People did things. The adhesive tape was black. And this opened the field of the positive psychology of health. had choice. And they were told, you not only have choice, but you have responsibility. You have to take care of this plant. And if you don't take care of the plant, the plant's going to die.
12:28And on the first floor, they had all the things. They had a beautiful plant in the room, but things were being done for them, almost out of, you could argue, love. But you could argue that this love was misplaced because the people on the third floor ended up doing much better because they had agency, they had options, they had choice. Notice there are two things going on between the first floor and the third floor. Is it the presence of agency that increases well-being, health, and activity? Or is it the absence of agency, helplessness, that kills you? It's taken 60 years to unravel that puzzle. So what we thought for the first 40 years was that the crucial thing was that helplessness killed you. But could it have been the opposite, that it was mastery that saved your life and that helplessness is a default response?
13:32And the great work of Steve Mayer in the last 25 years discovered that we were wrong about learned helplessness. And wrong in the sense that really it was the presence of agency that was making the difference, not the presence of helplessness that was making things worse. Yes. Steve was able to find out through a brilliant series of neuroscience experiments that the active force was the learning of agency, not the learning of helplessness. The most powerful obstacles are not always the ones we can see. The most dangerous oppressors are not the ones holding guns to our head. Sometimes the greatest barrier to change is our own conviction that nothing we do can alter the outcome. There is no battle to be won or lost because we've thrown in the towel before the battle even begins.
14:48When we come back, strategies for strengthening the belief that our actions can make a difference. You're listening to Hidden Brain. I'm Shankar Vedantam. Thank you. named after it. Now, no more. But $1 a day lets you add Progressive Renters Insurance to your auto insurance. Learn more at Progressive.com. Progressive Casualty Insurance Company, affiliates, and other insurers. Average premium costs based on Progressive home data from 2025. Product and prices may vary by state. Support for Hidden Brain comes from Quince. The best pieces in your closet are the ones you can count on, whether you're heading to work, going out, or keeping things casual. And this time of year, Quince makes finding something great for everyone else just as easy.
16:06Quince focuses on high-quality staples made with premium materials like 100% Mongolian cashmere, 14-carat gold, and Italian leather. All timeless, versatile pieces that feel special to unwrap and become everyday favorites long after the holidays. Give the gift of quality this holiday season. Download the Quince app for app-exclusive offers or go to quince.com. Get free shipping on your order and 365-day returns. Now available in Canada and the UK too. And when Quince asks where you heard about them, let them know it was Hidden Brain. This is Hidden Brain. I'm Shankar Vedantam. Many of us assume that when a discouraging thought pops into our minds, it's telling us the truth. This won't work. I'm not cut out for this. It's too hard.
17:01But what if those thoughts are less like facts and more like hypotheses, stories our minds have learned to tell? Martin Seligman is a psychologist at the University of Pennsylvania. He studies the science of human flourishing. Marty, in our companion episode last week, we talked about the power of our explanatory styles. Let's go over that one more time. What are explanatory styles? Explanatory styles are the reflexive, automatic ways that you think about the causes of adversity that happens to you. And so, for example, if you're rejected by your girlfriend, you might think, I'm unlovable. On the other hand, you might think, she's a horrible b****. Well, the consequences are very different of what you think.
17:55In both cases, you've been rejected by someone you love. But in one case, she's a horrible b****. You search for love again. In the other case, I'm unlovable, you give up and become helpless. And it was that observation that got me interested in optimism, and indeed I spent 30 years of my life working on the question of how you build optimism. Marty, you say that one way to cultivate our sense of agency is to shift our explanatory style away from the tendency to catastrophize. Can you unpack that idea for me? Yes. Very importantly, for good evolutionary reason, we are catastrophizers. And here's the reason. The last major geological age was the Ice Ages, the Pleistocene. And those of our ancestors who said, it's a gorgeous day in
19:10Philadelphia today. I'll bet it's going to be gorgeous tomorrow. Got crushed by the ice. Those of our ancestors who said, it's a nice day in Philadelphia today, but it's an illusion. The ice is coming, drought is coming, flood is coming, disease is coming, lived and passed on their genes. So we inherited a brain that automatically goes to catastrophization. We are by nature catastrophizers and pessimists. So the question is, well, what can you do about a brain that is always telling you the most catastrophic interpretation? One of the potent exercises is put it in perspective. Noon on Friday, you get a message from your manager, please come see me at four o'clock. What do you think? I'm going to get fired.
20:21This is it. How do you counter that catastrophic explanation? So here's what we do systematically. First, we have people get in touch with their catastrophic brain. Tell me the very worst thing that could happen. Well, she read my memo about the marketing campaign. She hates it, and I'm going to be fired. Okay, now tell me the very best thing that could happen at four o'clock. She read the memo. She loved it. I'm going to be promoted. I'm getting a raise. Okay, now tell me the most realistic thing that's likely to happen. Well, she read the memo. She had reservations about my budget, which was probably overly optimistic. And she's likely to say she likes the basic idea, but she's going to make major cuts in the budget. Okay, that's the most likely scenario. Now tell me how you're going to plan
21:36for the four o'clock meeting. I'm going to go over the budget again. She's probably going to tell me it should be slashed by 40%. I'm going to show her the items that will keep it to 20%. So basically, by having people be in touch with catastrophizing, then countering it with the equally unrealistic, what's the best case, brings them to the average case. The voices that you hear, the catastrophization voices, are not voices of reality. They're voices that come from the ice ages, that are analogous to someone who's a rival for your boyfriend and wants to make your life miserable. So you can't treat your automatic thoughts as if they were true. And that's one of the basic discoveries of positive psychology and agency.
22:42I understand, Marty, that you've spent much of your own life as a pessimist. Have you managed to shift your own explanatory style? Indeed, I have, and I'm still learning these days, Shankar. So, indeed, I'm very good at countering my four-in-the-morning pessimistic thoughts. And, indeed, I woke up at four in the morning last night. Oh, my God, I've got this three-hour interview with Chunker. I'm almost 84 years old. You know, he's up on the literature. I just remember the gist of the literature. I can't go through with this tomorrow. So I heard that voice at four in the morning. The voice is never going to go away, but I've gotten very good at arguing against it. And so I said, hey, wait a minute. I just did a major interview last week. I was the same age. It went beautifully. And I knew
23:43the stuff at least as well as my interviewer. And then you may not have noticed today, we had technical trouble before. In the technical trouble, you and I warmed up together and I saw how friendly you were. And so I argued against it even as we started. But very importantly, even at this age, I keep learning about the importance of positivity. So the strategy you just told me about, which is contesting our catastrophic thoughts about what might happen in the future, can help, of course, when we're thinking about things in the future. What do you advise we do when the catastrophic thing, so to speak, is behind us? Something has happened and we feel like we have already failed. The way we think about the present and the past has a lot to do about how active or passive we're going to be in the future.
24:50And this is what explanatory style is about. So the pessimist believes when a bad event occurs in the present or in the past, it's permanent. It's going to last forever, it's pervasive, it's going to ruin my life in many areas, and it's personal that I made it happen. So it's crucial to be on top of the way you explain bad events and your explanation about the future. So crucially, to the extent your reflexive beliefs are, it's me, it's going to last forever, it's going to undermine everything I do, that produces learned helplessness. It produces passivity, and it produces passivity over a long period of time, and it produces depression because it becomes general. So it's very important to learn to argue against your most catastrophic interpretations of the past so that you can flourish in the future.
26:16Marty, you say that another way we can nurture our sense of agency is to design a series of increasingly difficult tasks so that as we go along, we develop a sense of progress and a sense of confidence? You can increase your optimism and your efficacy by starting absurdly small and letting events cascade. So if you're depressed and you haven't done any housework lately, and you get out of bed and you look at your kitchen, it's filthy, the sink is filled with dirty dishes, you go back to bed. Well, that's something you can really do something about. Take one small task, clean one cup, and put it in the cupboard. Okay, you were able to do that. It turns out when you do one thing and you gradually make it more and more difficult that there's a domino effect.
27:29Starting gradually is important for efficacy. So agency has three components. The first component is optimism. That's the belief that you can succeed in the future. The second component is efficacy, and that's the belief you can succeed right now in a specific task in the here and now. And the third component is innovation and imagination, and that's the range of scenarios that you can believe you achieve in the future. I understand that you use this idea of getting small wins, what you call a graded task treatment on a group of patients hospitalized with depression? Yes, we found in the very first study we ever did with depressed people, if we use graded task assignment, that we could lower the depression and increase what they did by graded task assignment. This came out of the
28:47breakthrough in phobias. And basically, the breakthrough in phobias was graded task assignment. And so it turned out, and this is what inspired us, if you're a cat phobic, you're agoraphobic, you can't go out of the house because the grass has grown high and you're going to be attacked by a cat. What you do with great success is graded task assignment. So you first teach people to bodily relax. Once they've learned relaxation, you start with the easy cat. Say, imagine a person whose name is Ada Katz. K-A-T-Z. But relax. And it turns out people do this well. Okay? Second task. Imagine the drawing of a cat and relax in its presence. And you build up all the way to encountering a real cat, usually in between 6 and 10 graded things.
29:56And this is the best tool we have against specific phobias. Talk about the idea, Marty, that another way to develop our sense of agency is to adopt a growth mindset. Yeah, I think Carol Dweck did the field a great service by capturing the notion of explanatory style with two words, growth and mindset. The mindset part is what we're talking about here, your reflexive way of thinking about the good and bad events that occur to you. Growth means it's not permanent, it's not pervasive. And so what growth does is tell you that any failure you have now is temporary and local. But as you grow and learn more, it migrates from permanent to temporary and pervasive to local. So growth mindset is a beautiful metaphor for what explanatory style tells us about automatic thoughts.
31:14The stories we tell ourselves can quietly expand or shrink the range of possibilities we see before us. By learning to challenge certain stories and tell more of other kinds of stories, we can build our confidence and capacity to bring about change. When we come back, how to use our imaginations to expand our sense of agency. You're listening to Hidden Brain. I'm Shankar Vedantam. Thank you. over 200 flexible, affordable online programs to help you get where you want to go. Take classes that spark your curiosity, shape your skill set, and prepare you for what's next. A degree can help move you forward, no matter what motivates you. Start yours at snhu.edu slash brain. Support for Hidden Brain comes from LinkedIn.
32:48Hiring for a small business is hard. Thank you. adjusts and surfaces candidates who fit your needs. Get started by posting your job for free at linkedin.com slash hb. Terms and conditions apply. This is Hidden Brain. I'm Shankar Vedantam. Has this conversation evoked your own experiences of feeling helpless? Has it reminded you of a time when you stepped up and took charge of your own destiny? If you have a personal story you'd be willing to share with the Hidden Brain audience, or a question or comment about the science of optimism and pessimism, please find a very quiet room and record a voice memo on your phone. Two or three minutes is plenty. Then, email the file to us at feedback at hiddenbrain.org. Use the subject line,
33:26how to make a difference. Again, that's feedback at hiddenbrain.org. Martin Seligman is a psychologist at the University of Pennsylvania. He's the author of many books, including Agency, the Psychological History of Human Progress. Marty, in our conversation last week, you told me that one of the components of agency is imagination. I want to talk about some of the ways we can expand our imaginations in the service of cultivating a sense of agency. You say that one strategy is to write about your best possible self? One of the techniques that we use, particularly to increase optimism and efficacy, is to write about your best possible self. And what that can unleash is a set of scenarios about your future that have not occurred before. Now, since agency has three components,
34:23efficacy, optimism, and imagination, and we know a great deal about increasing optimism, we know a fair amount about increasing efficacy, I'm very interested in the question of increasing imagination. My colleague Danny Kahneman distinguishes between system one, which is intuition, and system two, which is deliberation. Here's what I found. Just one story sums it up. A Nobelist from the genius of, is how do biological systems order random physical events. So here's what he said. He had a vision at age 25 of a pudding, jello, that's vibrating. And it recruits biscuits to stiffen it up. System one, intuition. He spends the next 30 years in deliberation, that is, mathematizing that vision. So for me, a lot of imagination and creativity
35:39has to do with something we don't know about, and that's how to make people's intuitions more creative. Now, given that, I think your listeners would want to know what the usual techniques are. And let me just go through some of the techniques which improve creative performance at least a little bit. So if you're a writer, for example, one technique is to develop what-if scenarios in which there are multiple endings and then choose among the endings. Mind-wandering is probably pretty important for intuition. So daydreaming and dreaming are related to creativity. And more than one of my turns in life had to do with dreaming and to find a situation that's most conducive. Keep background noise low. Keep lighting dim. And above all,
36:50move it physically. But if there's any disappointment I have in the entire agency literature is we don't have a killer app for imagination. And when someone tells you they've got one, hold on to your wallet. Talk a moment about this idea of writing about your best possible self. what does it involve? How would you do it, Marty? There are lots of ways in. One thing I like to do, particularly with non-depressed people, is have a person write their own obituary for their grandchildren. And with that particular technique, by the way, we don't do this with depressed people, since obituary sets all sorts of awful stuff. But imagining your most successful future and your route to how you got there is the basic structure of writing about the best possible self.
38:10You also talk about the idea that if we can't imagine ourselves having agency, one of the things that we can do is to expand our vision of what is possible by emulating others who have succeeded, especially others who are like us. Talk about this idea, Marty. Yes. One of the techniques for imagination is to get to know people or to read about people who are like you, who have encountered a lot of obstacles, and see what they do. In my own life, reading Winston Churchill and reading Abraham Lincoln, all the biographies have been very instructive for me about how to make new departures under adversity. Marty, you tell a couple of stories about people you know who have found creative ways to expand their agency.
39:07The first was a young woman who was working her way through college as a waitress. What was the approach that she took? I've been very interested in signature strengths and using signature strengths at work. There's a two-part exercise that really helps here, and I can illustrate it with a woman who was a student of mine and a waitress. But the first part is you have to know what your highest strengths are, your signature strengths. And here's something I recommend for your listeners. I have a free website called AuthenticHappiness, one word, dot org. At least 10 million people have registered at the website. And one of the tests is the Via Signature Strength Test. This is a test that at least 5 million people have taken now
40:07that tells you what your highest strengths are. So once you know what your highest strengths are, social intelligence, humor, generosity, etc., the question is to use them more at work. Now, one of my students, one of my graduate students was a waitress. She hated waitressing. Heavy trays, being patronized by customers, ignored. So she took the signature strengths test, and her highest strength was social intelligence. So her assignment was to use social intelligence more at work. So she resolved that she would make the encounter with her the social highlight of every customer's evening. And indeed, that's what she put on display. Now, obviously, it didn't work all the time, but it worked enough so the tips were bigger, but a lot more positive emotion and less negative emotion.
41:29Find out what you're best at and use it, divert your work to use it more. And in some ways, it makes intuitive sense, Marty. If we're going to exercise agency, clearly it's going to be easier for us to exercise agency in the strengths and skills that come naturally to us. Yes, I think there really is something about being a natural. And back in our first session, I talked about the advice I give to my students when they ask me about choosing a profession. And the advice I give is find the intersection of what you're naturally good at and what the world needs. Another of your students felt constrained by the fact that he had a long walk home through an unsafe neighborhood each night after he finished studying at the library.
42:32He came up with an approach to give himself a feeling of agency that I thought was very imaginative. Tell me what he did, Marty. Well, again, he took the signature strength test. And for him, he was a hard worker. He studied in Van Pelt Library till midnight, and then had to walk through the most dangerous areas of Philadelphia for almost 40 minutes to get home again. It was the worst part of his day. He took the signature strength test, and his highest strength was humor and playfulness. So the assignment I gave him was to use humor and playfulness to take the walk home at midnight. So he bought a pair of rollerblades and a stopwatch and he declared it an Olympic event and timed himself every night
43:27to get home. He loved doing that and then each night he was trying to break his own record to get home. It removed the fear from a dangerous walk in his mind, and it became the highlight of his day. Can you talk for a moment about people who are, in fact, genuinely helpless? If struggle is, in fact, hopeless, if your life circumstances genuinely leave you in a bind, is it possible that agency can ever be a curse rather than a blessing, Marty? You know, agency is double-edged. So for the last half hour with Shankar, I've been celebrating the virtues of agency. But there are downs, there's a shadow side of agency. So one of the shadow sides is that there are people who are genuinely victims and oppressed and helpless. And an overwrought sense of agency might get you to inappropriately blame them, blame the victim. So oppression and helplessness
44:47are real, and I've spent half of my life working on it. So that's an important shadow side of agency. Similarly, a shadow side of imagination is that if we can do it, and we imagine we can do it, should it be done? And should we think about the consequences? So when people think about atomic energy and about AI today, as I do a great deal of my time, we not only need to ask, what can it do? What's the upside? But what are the downsides? One of the things that I want to talk about is the relationship between AI and agency. There are a great many people who feel like the rise of AI means that we are going to be deprived of human agency, that it's going to steal our ability to be autonomous, to make choices, to make decisions.
45:43You have a much more optimistic view of the relationship between AI and agency. Tell me how you're thinking about it, Marty. Well, first, the bottom line is that the doomsayers have the press now, and you can hear all the hypothetical, awful things that might happen. And I think that's part of responsible science. And we should worry about those things. My task as a positive psychologist is to ask about the upside. Not what's the most catastrophic thing that might occur, but what are the best things? And I'm seeing some of those best things every day in my life. They've convinced me that the upside of AI is enormous. I'm finding that creativity is a function of two, the Wright brothers, McCartney and
46:37Lennon, that I've never had a more creative partner than Claude. I've been writing this book, Agency, for six years. Chapter eight of the book is about agency in ancient China, Confucius, in which agency through the bind of Chinese thinking is illustrated. Chapter nine is about the Bible, the difference between the Torah, which is non-agentic, and the rest of the Bible, which is agentic. So I sent it to my editor, and she sent it back to me and said, you know, Marty, there's no transition between chapter 8 and chapter 9. I've been staring at those two chapters, Shankar, for five years, and I couldn't see a transition. So I said to Claude, Claude, read chapter 8 and 9 and write me a one-paragraph transition.
47:37Whoosh! Here's what Claude said. At the same time and across the globe that the Chinese were wrestling with the tension between individual agency and the agency of the state, the Hebrews were wrestling with a more basic question, the relationship between individual agency and God's agency. Oh, that was exactly right. It was just brilliant, and I couldn't see it. Now, Marty didn't end up using that bit of writing in his book, but it helped him to see a connection he couldn't see otherwise. And that insight then allowed him to write his own segue between the chapters. So for me, these machines are enormous aids to human creativity, to my creativity. And I should say, Shankar, I wake up in the morning now
48:46more excited than I've been in about 50 years to see what Claude and I can do together about hypotheses I've had about human psychology that could not have been tested without the massive computation of Claude and ChatGPT. Marty, you've been a professor for many decades, but you recently had a dream about being a student who had to deal with an algebra final exam. I'm pretty sure I've had the same dream as you did, but can you paint a picture for me of what happened in the dream? These are called helplessness dreams. We all have them. They're one of a Jungian archetype about what dreams are. I actually had a similar one just the other night, and it was about algebra, and then I've gone back to the Albany Academy. It's my senior year. I have to take the SATs.
49:47I can't remember anything except basic algebra. I don't know how to do quadratic equations. I barely know what a quadratic equation is. A similar musical dream that I had recently. I love music. I find myself at Carnegie Hall. I'm about to give a concert. I look up and I'm at the piano and I realizeavier, that's Beethoven's most difficult piano. That's a dream we all have. It's built in importantly to us. We need to know what we're helpless about. But even more importantly, we need to know realistically what we can master. So when you wake up from these dreams, do you reflect on the fact that in the 80 plus years that you've lived on earth, you have mastered so much, you in fact have demonstrated so much agency,
50:53you've made such a difference, Marty? I do believe I've made a difference. I went into psychology to relieve suffering. I think that was what I was after, but I think it was poorly articulated. What I really wanted to work on was not suffering, but well-being and happiness. But there was no psychology of well-being and happiness. It was a huge blind spot. And so I think the difference I've made is to alert science and neuroscience to the possibility that human beings can have more agency, more mastery, and you can actually be happier tomorrow than you are today. Martin Seligman is a psychologist at the University of Pennsylvania. He is the author of Agency, The Psychological History of Human Progress.
52:03Marty, thank you so much for joining me today on Hidden Brain. Oh, you're welcome, Shankar. Hidden Brain is produced by Hidden Brain Media. Our audio production team includes Annie Murphy-Paul, Kristen Wong, Laura Querell, Ryan Katz, Andrew Chadwick, and Nick Woodbury. Tara Boyle is our executive producer. I'm Hidden Brain's executive editor. If you know someone who would find today's conversation interesting or useful, please share it with them. Your ambassadorship is one of the best ways to connect new listeners to the ideas we explore on the show. I'm Shankar Vedantam. See you soon. to the ideas we explore on the show. I'm Shankar Vedantham. See you soon. I'm sorry. person behind the wheel. That's Mazda's philosophy when designing every vehicle. Their proactive safety features help keep you more aware, connected, and engaged during every drive,
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