Answered from Why Conversations Go Wrong · Hidden Brain · 2026-09-14
Borrowing terms from anthropologist Gregory Bateson, Deborah Tannen says the message is the literal meaning of the words. The metamessage is what saying those words, in that way and context, implies about the relationship. People often argue about the message when the metamessage is what hurt. Her example is a woman who asked a male colleague where his coat was as a friendly gesture. He heard a mother talking to a child and replied, "Thanks, Mom."
“Often we end up arguing about the message when it's the meta-message that upset us.” Deborah Tannen · at 26:49 — open in the transcript →
Source: our own transcription of the episode. The full conversation is on Hidden Brain (2026-09-14). Read the whole episode summary →