Answered from Research Paper Walkthrough: RAGAS Evals · Gaurav Sen · 2026-08-18
Faithfulness in RAGAS measures whether a generated answer is grounded in the context the system retrieved. Gaurav Sen's example is a refund query: if the retrieved policy says refunds in India are processed within the first seven days and the answer ignores it, faithfulness is low. The paper scores it by having an LLM split the answer into short statements and dividing the supported statements by all extracted statements.
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